Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at sundazecalifornia@gmail.com.

Returns should be sent to:

502 Lesesne Street
Charleston, SC 29492

If your return is approved, we’ll provide instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.

For any return-related questions, please contact us at sundazecalifornia@gmail.com.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. We’ll evaluate the issue and work to make it right.

Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)
• Custom or personalized products
• Personal care products
• Hazardous materials, flammable liquids, or gases

If you have questions about a specific item, please contact us before making your purchase.

Final Sale Items

All sale, discounted, promotional, clearance, or marked-down items are final sale and are not eligible for return, exchange, store credit, or refund.

Gift cards are also non-refundable and cannot be returned.

Exchanges

The fastest way to exchange an item is to return the eligible item you have and place a new order once the return has been approved.

European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

The item must be returned in the same condition that you received it, unworn or unused, with tags attached and in its original packaging. Proof of purchase is required.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether your refund has been approved.

If approved, refunds will be issued to your original payment method within 10 business days. Please note that banks and credit card providers may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at sundazecalifornia@gmail.com.